What I like is the service. When I’ve been working on my site and I have technical questions, emails are answered often within minutes. They are answered by a person, not in a standard template form and they fully answer my questions. In fact I’ve been surprised that emails have been replied to (and solutions given) in the middle of the night sometimes.
SupportHQ
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Years ago, I opened an account with supportHQ.net after doing a bit of research online. Since then, I've added multiple domains, hosting packages, accounts & services and I could not be more pleased with the level of service I receive. In my line of work (much like every line of work), trusting colleagues and associates with whom one does business is paramount. I can honestly say that I know that my clients and I are in good hands with the proficient and professional staff at supportHQ.
—Adam Creswell, Greenwood, SC SupportHQ (ebox ltd) - web hosting on FacebookSupportHQ (ebox ltd) - web hosting on Twitter