If I had a choice of moving to another host, I would have no reason to. Good hosts are hard to find, and I certainly get a good service from supportHQ and have done so for many years. I would highly recommend them without reservation.
What I like is the service. When I’ve been working on my site and I have technical questions, emails are answered often within minutes. They are answered by a person, not in a standard template form and they fully answer my questions. In fact I’ve been surprised that emails have been replied to (and solutions given) in the middle of the night sometimes.
I just want you to know how much I appreciate what you do (most of it a mystery to me). Just knowing that you are there, instantly, at the end of an email to help me is just so comforting and no matter how enormous I think the problem is you just kind of work through et Voila!!! – problem solved! You are patient and generous with your knowledge and have never made me feel inept at my ignorance in computer speak.
I found you worked we’ll with the Festival committee and created a very good website. Your continued support is fabulous and we hope to work together again as we intend changing our selling process. I recommend you to any new person requiring website development.
Years ago, I opened an account with supportHQ.net after doing a bit of research online. Since then, I’ve added multiple domains, hosting packages, accounts & services and I could not be more pleased with the level of service I receive. In my line of work (much like every line of work), trusting colleagues and associates with whom one does business is paramount. I can honestly say that I know that my clients and I are in good hands with the proficient and professional staff at supportHQ.
Fast, reliable servers, nice support people. Soooo much better than my last hosting company.
Pay once, get hosted for life. Love it. Nice friendly staff too.
Budget price, but definitely NOT a budget service. Thanks HFL, keep up the good work.
